Return Policy 

  • Items can be returned, exchanged or refunded within 30 days of purchase.

  • Your returned order may also be credit towards one of equal or greater value.

  • Contact us immediately before you take any action in order for us to process your return request.

  • Products MUST be UNDAMAGED.

  • The Customer is responsible for repackaged, paying shipping fees, and sending the package.

  • If there was an error on our part related to your order, we will cover the shipping and wrapping fees in order to replace it immediately.

  • Special order / custom items and manufacturer direct items cannot be returned or exchanged unless damaged upon receipt.

Warranty & Pricing

  • Sign Materials provides no warranties.

  • Sign Materials’ liability for any defective product shall not exceed the original purchase price paid.

  • Sign Materials will not be responsible for any incidental or consequential costs associated with defective product, including but not limited to labor.

  • Prices are subject to change without notice.

  • We reserve the right to raise freight paid minimus and / or add fuel surcharges as economic conditions warrant.

  • Not all items in catalog are stocked at our warehouses, rush deliveries could result in additional customer paid chargers.

  • Large quantity orders may be subject to additional freight charges, even for freight-paid customers.

  • We accept all major credit cards, including personal credit card accounts, Visa, MasterCard, Discover and American Express.

Delivery

  • Many of order (our items are available for same or next business day shipping). We will notify you of your estimated delivery date when you place your order.

  • Shipments are made between 8:00a.m. and 5:00p.m. pacific time, Monday through Friday. At checkout will automatically ship your order via Ground (Standard Shipping) service. You may contact our customer service: toll free: 877-628-1841 for expedited shipping service.

  • Delivery is subject to change contingent on holidays, manufacturing or shipping delays based on carrier transit times.

  • From the time you place an order, you can expect receive items in 2 - 4 business days.